**Shipping and Delivery**

At The Indian Chatora, a subsidiary of Sanskriti Global Exports, we strive to provide efficient and reliable shipping services to ensure your favorite traditional Indian candies reach you in perfect condition. Please review our shipping and delivery policies below.

**1. Shipping Destinations**

We offer international shipping to various countries. If you have any questions about whether we can ship to your location, please contact our customer service team.

**2. Shipping Costs**

Shipping costs are calculated based on the destination, weight, and size of your order. The total shipping cost will be displayed at checkout before you complete your purchase.

**3. Delivery Timeframes**

Due to the nature of international shipping, delivery times can vary. Please note the following estimated delivery times:

- **Standard Delivery:** 20-25 days (International and Domestic)

**4. Order Processing**

All orders are processed within 2-3 business days after payment is received. You will receive an email confirmation once your order has been dispatched.

**5. Tracking Your Order**

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our courier’s website.

**6. Customs and Duties**

Please be aware that international orders may be subject to customs inspections and import duties specific to the destination country. These duties and taxes are the responsibility of the customer and are not included in the shipping charges.

**7. Packaging**

We take great care in packaging your order to ensure it arrives in perfect condition. If you receive a damaged package, please contact us immediately.

**8. Return and Refund Policy**

- **Returns:** Returns are accepted only if there is a verified phone recording of the accepted parcel within 2 days of receiving the parcel. Return charges are to be paid by the customer.

- **Refunds:** Refunds will be processed once the returned items are received and inspected. Please contact our customer service team to initiate a return.

**9. Customer Service**

For any questions or concerns regarding your order, shipping, or delivery, please contact our customer service team:

- **Email:** [email protected]

- **Phone:** +91 62843-27345

We are here to assist you and ensure your shopping experience with The Indian Chatora is delightful and satisfying.

Thank you for choosing The Indian Chatora. We look forward to bringing the authentic flavors of India to your doorstep!